Privacy Policy

Effective date: October 3, 2026

Research Administration Compliance Consulting Services (“RACCS,” “we,” “us”) respects your privacy. This policy explains what information we collect through raccsadvisors.com (the “Site”), how we use it, and the choices you have.

Information we collect

Information you provide. When you submit our consultation form, we collect the details you enter, such as your name, title, institution, email address, phone number, time zone, the nature of your inquiry, scheduling preferences, and any file you choose to attach. Please do not upload protected health information, personally identifiable research-subject data, export-controlled information, or other sensitive institutional data through the Site. We will arrange a secure method for exchanging such materials once an engagement is in place.

Information collected automatically. Like most websites, the Site collects standard technical information, such as IP address, browser type, device type, pages viewed, and referring pages, through cookies and similar technologies provided by our website platform, Squarespace. This information is used in aggregate to understand how the Site is used and to keep it secure.

How we use information

We use the information we collect to respond to your inquiry, schedule and conduct consultations, prepare proposals and statements of work, deliver and administer our services, maintain business records, and improve the Site. We may also use your contact details to send you information about RACCS services that we believe are relevant to your role; you may opt out at any time by replying to any such message.

How we share information

We do not sell, rent, or trade your personal information. We share it only with service providers that help us operate the Site and our business (for example, our website host, email and scheduling tools, and document storage), with professional advisors where needed, and when required by law or to protect our legal rights. Service providers are permitted to use your information only to perform services for us.

Confidentiality of engagement information

Information you share with RACCS in the course of an engagement is treated as confidential and handled in accordance with the terms of our agreement with your institution, including any non-disclosure, data-sharing, or business associate agreement that applies.

Data retention and security

We keep inquiry and engagement records for as long as reasonably necessary to serve you, meet our professional and legal obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to our legal and contractual obligations, by contacting us through the consultation form or by phone at (217) 292-5550. You can control cookies through your browser settings; disabling cookies may affect some Site features.

Third-party links

The Site may link to external websites, such as professional associations or sponsor resources. We are not responsible for the privacy practices or content of those sites.

Children

The Site is intended for institutional professionals and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the most recent revision. Continued use of the Site after a change means you accept the updated policy.

Contact

Questions about this policy may be directed to RACCS, Springfield, Illinois, at (217) 292-5550 or through the consultation form.